digital management

in 2023 we launched our new Field Management System, which incorporates a mobile workforce app, customer relationship management (CRM), job scheduling, online customer portal, live tracking, resource management, financial management, and business intelligence.

The cloud-based system is used by our service technicians in the field, warehouse staff, office staff, and management, to provide end-to-end automated workflows from initial inquiry through to job completion reporting, invoicing, and customer care follow ups.

  • Online portal
  • Live tracking
  • Automated updates
  • Reporting
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live tracking

Automatic ETA notifications with the ability to track the technician live on route to your site.
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CRM

360˚ View of every account, contact site and contract with our fully integrated field service management CRM
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Mobile Devices

Technicians use their mobile devices to receive jobs, messages, transact inventory, access manuals. All information is transmitted back to our office in real-time.
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Customer Portal

Full online booking, job tracking and full job history. View pictures, invoices & more from your desktop or phone.

Work Process

1

DISCOVER

Service request is placed with our team
2

dispatch

A technician is scheduled and dispatched
3

live tracking

An automatic notification is sent with the technicians ETA and live tracking link
4

Repairs

Technicians make on site repairs, an automatic work order is emailed upon completion
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learn more about Our field management system

519-248-0122