Effective Date: January 2, 2024
At Wellington Dock & Door Ltd. (“we,” “us,” “our”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with our services:
•Personal Information: This includes your name, email address, phone number, mailing address, and any other information you provide when contacting us or filling out forms on our website.
•Non-Personal Information: This includes information about your browser type, device, IP address, operating system, and how you navigate and interact with our website. This data is collected using cookies, log files, and analytics tools.
2. How We Use Your Information
We use the information we collect to:
•Respond to inquiries and provide customer support.
•Process and fulfill orders.
•Improve our website, services, and customer experience.
•Send marketing communications and updates, if you opt-in to receive them.
3. SMS, Phone Number & Email Use
We value your privacy and are committed to protecting your personal information, including your phone number and SMS communication data. We do not sell, rent, or share your phone number, SMS or any email information with third parties for marketing or any other purposes. Your phone number or email will only be used for communication directly related to the services you request, such as appointment scheduling, service updates, or responding to inquiries.
4. Disclosure of Information
We may share your personal information in the following circumstances:
•Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors or delivery partners. These parties are obligated to keep your information confidential.
•Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. You use our services at your own risk.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
7. Your Rights and Choices
You have the right to:
•Access, correct, or delete your personal information.
•Opt out of receiving marketing communications.
•Request that we stop using your personal information for certain purposes.
To exercise any of these rights, please contact us at the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Wellington Dock & Door Ltd.
274 Shirley Ave, Unit 101, Kitchener, Ontario, N2B 2E1
519-248-0122
